IT supporting and servicing plan

Information Technology has become a necessity for any industries. If there is any failure, the impact can be unpredictable. That why supporting service and maintenance are very important. However, the employment of engineering or other related expenses may be a burden to the general SMEs. For better cost management, the outsourcing model will be more appropriate. Offering different support methods including telephone, remote control, onsite service with flexible problem handling.

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Phone and Remote Support
Solving the problem as soon as possible, decrease the down time. Remote support is one the fast way to understanding and troubleshoot the problem.
Phone and Remote Support
Business People Handshake Greeting Deal at work.
Regular Maintenance
Regular Maintenance for early detection of potential problems to prevention of serious situation. Also, detailed backup checks, understand the health of backup set, simulation to file restore from the backup set to ensure the success of repair.
Regular Maintenance
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Onsite Service
Onsite Service by engineer and understanding the issue face to face with user. Also, solving more complicated problem such as networking or multiple failure.
Onsite Service
consultant
Consultation Service
Base on customer need, design the most suitable solution to meet the need and solving problem. Understanding, Analyzing, Designing, and Deploying. We also focus on our after-sales service. Build and maintain a good relationship with our customer.
Consultation Service
Businesspeople, teamwork. Group of multiethnic busy people working in an office
Detail
Server and computer support, troubleshooting, computer health check (hardware, operating system log, anti-virus log, etc.)
Detail